Neighborhood-based social media platforms like Nextdoor, Neighbors by Ring, and Front Porch Forum were created to help communities stay connected, share information, and promote safety. They allow residents to exchange local recommendations, alert others to suspicious activity, and support neighborhood businesses. However, as with many online tools built on trust and good intentions, these platforms have also become targets for scammers and fraudulent contractors looking to take advantage of unsuspecting users.
Recently, an increasing number of reports have surfaced about individuals posing as handymen, roofers, landscapers, and other service providers on these apps. They often post friendly, convincing messages offering affordable services or last-minute availability. Once hired, these scammers may take payment up front and disappear without completing the work, or deliver substandard, even dangerous repairs, leaving homeowners facing additional costs to fix the damage.
To protect yourself and your neighbors, it’s essential to approach online service offers with caution. Before hiring anyone through a neighborhood app, verify the business’s credentials through the Better Business Bureau (BBB) or your state’s licensing agency. Ask for references, review their online presence, and, if possible, speak directly with neighbors who can personally vouch for their reliability and quality of work.
Be mindful of how much information you share on these platforms. Avoid posting details about when you’ll be away from home, what kind of repairs you need, or other personal or household information that could make you a target. And most importantly, never share sensitive data, such as payment details, addresses, or identification documents, until you’ve confirmed the legitimacy of the provider.
By staying cautious and verifying before trusting, you can enjoy the benefits of your neighborhood app while keeping your home, finances, and personal information safe.